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Choosing The Best Conversational AI Platforms
But what exactly are conversational AI platforms and what are some features you should look for if you want to add this to your business? Read on to learn more about conversational AI platforms.
What Are Conversational AI Platforms?
Conversational AI platforms use Natural Language Processing (or NLP) and...
Improve IT Operations with ChatOps
What is ChatOps?
ChatOps integrates instant messaging functionality with IT operations. This has the potential to change the way companies are run. With the proper programming, employees of a company can use ChatOps to enhance day-to-day operations within their company.
ChatOps elevates a chatbot to a useful tool within coworker messaging. This means that while...
Getting Started With AI Chatbots
AI Chatbot development has been gaining momentum as more people from startups to large brands develop their own personas using them for everything from customer service workflows to automated tasks; even celebrity interactions with Facebook Messenger have become widespread recently!
To help you better understand the benefits and “how to’s” of building an AI chatbot, we have...
What is MQTT and Why Do You Need It in Your IoT Architecture?
So, why is it so interesting to be able to interact with our devices? Well, we are now living in a world with virtual home assistants, digitized appliances, and “smart” everything. These devices make it much simpler to do everyday tasks....
Community Chat Capabilities
So, what is the next evolution in chat and how can businesses take advantage of this technology? Community chat is taking businesses to new heights. Below we will discuss what community chat is and why your company needs to incorporate it into...
Conversational AI Use Cases for Better Business
Below, we will first define what conversational AI is and how it is different than a traditional “chatbot”. Then, we are going to take a peek at some conversational AI use cases and how this technology is a wonderful addition to business...
ChatBot Use Cases For Better Experiences
What is a Chatbot
A chatbot is a computer program that can interact with humans through conversation. They simulate and process human conversation (either written or spoken) to carry out tasks for humans: answering simple queries with one-line responses, or more sophisticated ones...
Remote Work Software That Works
As you know, 2020 threw the world for a loop. No one was planning on the world being shut down, businesses being closed, or people being isolated from others. Because of this, remote work and remote work software is more popular than ever before.
According...
Live Chat Best Practices for Sales & Customer Service
Live Chat Best Practices
The Basics
The first thing about live chat that you should consider is ease of use for your customers. You want your customers to be able to access and use your live chat feature easily. The purpose of...
Predictive IT with ChatOps
What if there were a way to stop technical problems before they even happened? Well, now there is. With artificial intelligence, ChatOps, and predictive IT, your technical difficulties can be a thing of the past.
What is ChatOps?
ChatOps integrates humans,...
Work From Home Tools
Working from home has become more popular than ever. However, it’s not always an easy transition from an in-person, in-office set up to working from your home. What are somethings you need to make this transition possible? What work from home tools are needed for optimum productivity and efficiency?
Fog Computing – What’s the forecast?
More and more businesses and residential homes are utilizing online storage services for their company business and personal use. Storing files on the internet is generally called storing files on or in “the cloud”. The newest data processing and storage entity is called...
