Month: July 2021

Live Chat Best Practices  The Basics  The first thing about live chat that you should consider is ease of use for your customers. You want your customers to be able to access and use your live chat feature easily. The purpose of...

What if there were a way to stop technical problems before they even happened? Well, now there is. With artificial intelligence, ChatOps, and predictive IT, your technical difficulties can be a thing of the past.   What is ChatOps?  ChatOps integrates humans,...

Working from home has become more popular than ever. However, it’s not always an easy transition from an in-person, in-office set up to working from your home. What are somethings you need to make this transition possible? What work from home tools are needed for optimum productivity and efficiency?